When you talk, we listen. We regularly include your suggestions and feature requests in our roadmap for future enhancements. No demand is too big or too small when it comes to ensuring LogPoint is the best possible solution for you.
LogPoint’s Modern SIEM solution works for anyone, anywhere and at any time. Our dedicated support team is prepared 24/7 to accommodate any request you might have. We go the extra mile to resolve your requests, with a satisfaction score of more than 97% on our support tickets.
Our Help Center is the heartbeat behind all of this. It’s where customers and partners can find whatever they need through the LogPoint community, whether materials available for download or personalized, human customer support. The Help Center is the direct link between our developers and our customer community, enabling fast and efficient collaboration for any request. You can request support for new applications, often free of charge, for off-the-shelf software products that exist in your infrastructure.
Give us a call anytime to discuss how we can improve your experience.