Security in the service and hospitality industry
The threat of cyber-crime is becoming an increasing issue for many organizations and businesses. This includes the service and hospitality industry, as new advances in computing systems have emerged, such as cloud computing, social media, and big data.
Ensuring your guests’ security is a standard practice in accommodation services, but the focus has traditionally been around physical property. Guests rely on hotels to keep themselves and their possessions safe during their stays. When they leave valuable items in their rooms, they just put the lock on their doors or use the room safe – but what about hospitality cybersecurity?
Change of focus
Guests may mistakenly assume the same level of security in the hospitality industry for physical property extends to the digital assets that reside on their laptops and smartphones when they use hotel Wi-Fi connections. Hotels need to be certain they are delivering a consistent level of security to guests and their possessions, whether they are physical or digital, putting hotel cybersecurity in focus.
Get in touch with us and learn why leading brands choose LogPoint:
LogPoint for DAV
With LogPoint, DAV has:
- a complete, failure-resistant, tamper-proof and audit-ready storage of all log data
- reduced the number of false positives
By providing comprehensive analytics and user-friendly dashboards, the LogPoint solution helps ensure GDPR compliance.
At risk on several levels
Accommodation services need to think about multiple endpoints and the remote connections they rely on to run operations. Electronic door locks, HVAC controls, alarms and a full range of Internet of Things (IoT) devices can fall under the control of cybercriminals aiming to disrupt normal operations.
The risk of hotels becoming a victim to cyber-crime is even higher, as most of the people in accommodation services who deal with computer systems (e.g., front office managers and accountants) are not IT experts and have only some familiarity with computer systems, making improvements to hospitality cybersecurity a necessity.