As a result of replacing their solution with LogPoint they’ve experienced many clear ROI benefits, including reduced cost, increased productivity, wider team use, and wider system use
LogPoint’s straightforward, predictable pricing model saved Durham almost 50%, as compared to the previous vendor. LogPoint’s simpler, per-node pricing structure has allows them to more widely deploy the solution and ingest a greater amount of data. This expands the contextual awareness that the SIEM offers, generating further value from the council’s investment.
Access to the SIEM solution was previously restricted to only two members of the technical services team, tying up much of their time. The simple pricing structure and ease of use that LogPoint offers means that the system opened up to other ICT areas, including the ICT service desk. The service desk can now perform their own searches, such as following up on virus alerts, tracing them back to the originating PC and identifying the alert trigger. This empowers them to contain the virus threat. More than 140 distinct devices are now configured to LogPoint, providing a more comprehensive contextual overview for the IT team. Durham County Council plans to incorporate even more systems into the SIEM and become even more proactive thanks to the notifications and updates LogPoint provides.