Customer reviews:
Gartner Peer Insights reviews from the Service industry:
What do you like most about the product or service?
Select reviewer role:
”Scalability from small to large made super easy. Licensing is great, it’s only about the log sources or IP’s not about EPS or data flow. Easy to price with good MSSP model. Technically feature rich with good integration ability.”
”Scalability from small to large made super easy. Licensing is great, it’s only about the log sources or IP’s not about EPS or data flow. Easy to price with good MSSP model. Technically feature rich with good integration ability.”
september 2, 2021 - By a Head Of Cyber Security Solutions in Communications
”Flexibility to do any kind of search, and to absorb any kind of logs/information”
augusti 30, 2021 - By a SOC Manager in Finance
”The main point to like here is Its content management and packaging, UI and UX, Cloud capability , analytics”
augusti 19, 2021 - By a Senior Software Engineer in Services
”When properly configured it is responsive and relatively easy to use”
maj 26, 2021 - By a Security Operations Engineer in Transportation
”Flexible licensing model – Extracting metadata from logs is transparent and effective – Alerting/Dashboard modules”
maj 26, 2021 - By an IT Specialist in Transportation
”Everything based on request”
april 12, 2021 - By Network and System Manager in Services
”The true partnership, responsiveness to issues, product flexibility”
april 8, 2021 - By a NA in Services
”UEBA, Incidents, Dashboards”
april 7, 2021 - By a System and Network Engineer in Services
”We like: – the user friendliness – the support teams reactivity – the performances”
april 2, 2021 - By an Information System Architect of the Government
”Support, easy installation and implementation, usability”
mars 31, 2021 - By a Manager of IS Team of Construction
”Quick to respond and always friendly. Fixed cost price regardless of log levels. Not dependent on the supplier for updates, log types handled or reports.”
”Quick to respond and always friendly. Fixed cost price regardless of log levels. Not dependent on the supplier for updates, log types handled or reports.”
mars 23, 2021 - By a Head Of Security & Compliance in the Government
”Quick setup”
mars 21, 2021 - By a ICT Manager of Energy and Utilities
”I like LogPoint’s monitoring system which seems very credible and dedicated.”
mars 21, 2021 - By a Database Administrator of Communication
”Very low maintenance cost Reactive support”
mars 18, 2021 - By a Cybersecurity Engineer in the Energy and Utilities industry
”As a central instrument for data collection from different systems, Logpoint has become an indispensable system. The ability to collect, normalize and evaluate log files from different sources and formats makes it an important part of our security. The licensing can be described as fair and Logpoint makes every effort to satisfy the customer.”
”As a central instrument for data collection from different systems, Logpoint has become an indispensable system. The ability to collect, normalize and evaluate log files from different sources and formats makes it an important part of our security. The licensing can be described as fair and Logpoint makes every effort to satisfy the customer.”
mars 16, 2021 - By a Security and Risk Manager in Communications
”Easy to use tool. Not that much knowledge is requirement”
mars 16, 2021 - By a Systemadmin in Services
”LogPoint provides us with a didatic and informative dashboard which helps us transform data into visual diagrams, charts and reports in real time. The product is highly agile and efficient in handling requests and requirements. Pre-set dashboards and reports for specific needs, especially within compliance. The best SIEM tool on the market for us”
”LogPoint provides us with a didatic and informative dashboard which helps us transform data into visual diagrams, charts and reports in real time. The product is highly agile and efficient in handling requests and requirements. Pre-set dashboards and reports for specific needs, especially within compliance. The best SIEM tool on the market for us”
mars 15, 2021 - By a Project Manager of Construction
”The simplicity to install/configure and maintain”
mars 15, 2021 - By a Technical Manager in Services
”I like its solutions given to security teams to improve the posture.”
mars 12, 2021 - By an Operations Manager in Communication
”Solves many of the problems we have with sorting and creating reports”
mars 12, 2021 - By an IT Manager in the Government
”This is the top tool in the industry – there are many tools on the market but this is the best. Easy to implenent and get up and running. The look and feel of the product is great.”
”This is the top tool in the industry – there are many tools on the market but this is the best. Easy to implenent and get up and running. The look and feel of the product is great.”
mars 12, 2021 - By a Business Development in Communications
“Product is enough good for us and our customers“
mars 9, 2021 - By a Security Manager in Services
”Vendor support, cost effective, flexibility”
mars 8, 2021 - By a CISO in the Energy and Utilities industry
”The friendly user interface”
mars 8, 2021 - By a System Administrator in the Government
”The UEBA tool is very impressive and market leading in terms of ease of implementation and time to value”
mars 8, 2021 - By a CISO in the Services business
”The initial deployment was straightforward and the support was always fast and helpful. There are a lot of custom dashboards prebuilt”
mars 3, 2021 - By a Principal Information Security Engineer in Communications
”The product, Very easy to manage when you first get to know it. Almost endless ways of presenting data and how to alert. The only limit is the users ability to find use cases.”
”The product, Very easy to manage when you first get to know it. Almost endless ways of presenting data and how to alert. The only limit is the users ability to find use cases.”
mars 2, 2021 - By an Infrastructure and Operations professional in the Media industry
”Intuativ product and use”
februari 24, 2021 - By an IT-security consultant in the Government
”Simply to install, configure and run”
februari 23, 2021 - By a Project Director in Services
”Scalability and support”
februari 23, 2021 - By a Security Operations Engineer in Transportation
”Licensing is per Device, not by GB of Log Traffic”
februari 19, 2021 - By a Teamlead Security of Services
”The support from Logpoint is excellent. Logpoint supports the integration with other systems and is available to answer questions”
februari 19, 2021 - By a Network Technician in Services
”Good service and I think the system is stable, and it feels more stable with Linux. I am at the beginning of the competence at Logpoint. But I can grow into the application.”
”Good service and I think the system is stable, and it feels more stable with Linux. I am at the beginning of the competence at Logpoint. But I can grow into the application.”
februari 15, 2021 - By a System Integrator in IT
”The support has always been very responsive and to the point, no asking for excessive procedures. The dashboard examples are genereally good”
februari 15, 2021 - By a Sysadmin in the Government
”Not having to worry about data costs like other solutions and getting a product that meets and exceeds todays standards”
maj 29, 2020 - By a Sales Director in Services
”The product has a large set of pre-built integrations for all of the infrastructure and applications that we need to monitor”
maj 29, 2020 - By a Project Manager in Services
”Product meets and exceeds the cybersecurity requirements for SIEM. Very comprehensive, well documented, supported and easy to understand”
maj 29, 2020 - By a Chief Revenue Officer of Communications
”The ability to ingest logs at great speed and present the logs in several graphical forms which can be used on webpages and websites”
maj 29, 2020 - By a Project Manager/Information Securiy Off in the Government
”The price, and the implementation”
maj 29, 2020 - By a DPO in Transportation
”The availability and scalability”
maj 29, 2020 - By an System Administrator in Media
”It’s an effective solution and very easy to use we it’s been set up”
maj 25, 2020 - By a Head of Sales in Services
”Logpoint is an ever evolving product and the vendor is eager to listen to our needs and requirements. Plus that the support is extremely professional and service minded”
”Logpoint is an ever evolving product and the vendor is eager to listen to our needs and requirements. Plus that the support is extremely professional and service minded”
maj 22, 2020 - By a Requirements Engineer of the Government
”Logs presentation and incident reporting”
maj 19, 2020 - By a Security Analyst of Finance
”Flexibility – effective application”
maj 14, 2020 - By a CEO in the Services industry
”We like the simple approach and the ability to integrate more intelligence continuously. It gives us a real idea of our network environment, VPN access, alerts and more.”
”We like the simple approach and the ability to integrate more intelligence continuously. It gives us a real idea of our network environment, VPN access, alerts and more.”
mars 21, 2019 - By a CEO in the Services industry
”The product simplicity can be resumed as plug and play.”
mars 19, 2019 - By an Enterprise Architecture and Technology Innovation professional in the Services industry
”Log Request simplicity”
mars 18, 2019 - By an Infrastructure and Operations professional in the Services industry
”Ease of use and licensing”
mars 15, 2019 - By a Security and Risk Management professional in the Services industry
”IT compliance and governance, real-time infrastructure view and security updates”
mars 14, 2019 - By an Enterprise Architecture and Technology Innovation professional in the Services industry
”It’s easy to use”
mars 14, 2019 - By an Infrastructure and Operations professional in the Services industry
”Parsing commitment from unknown sources”
mars 13, 2019 - By a Security and Risk Management professional in the Services industry
”The support response time and the willingness to quickly solve problems is outstanding.”
februari 28, 2019 - By a Security and Risk Management professional in the Services industry
”It is easy but without removing functionality options. It is able for getting what you need depending on the available resources.”
februari 7, 2019 - By a Security and Risk Management professional in the Services industry
”Of everything we use it for, I think the security side leaves me feeling the most satisfied. Being able to detect APT attacks on the spot and to be able to prioritize incidents as they happen leaves me feeling safe that my systems are being monitored, and monitored well. Responding quick to ransomware and phishing attacks is nice too and works well as I can see by reports.”
”Of everything we use it for, I think the security side leaves me feeling the most satisfied. Being able to detect APT attacks on the spot and to be able to prioritize incidents as they happen leaves me feeling safe that my systems are being monitored, and monitored well. Responding quick to ransomware and phishing attacks is nice too and works well as I can see by reports.”
oktober 10, 2018 - By a Data and Analytics professional in the Services industry
”Short deadline for the parsing of new log”
juni 29, 2018 - By a Security and Risk Management professional in the Services industry
”Flexibility – effective application”
juni 28, 2018 - By a CEO in the Services industry
”The service was very easy to get, the implementation was easy and support was great in this stage, and we really like the flexibility of the system that allow us to read any kind of log we need. The Dashboard is very intuitive and easy to use.”
”Easy to use”
juni 26, 2018 - By a Data and Analytics professional in the Services industry
”The simplicity of use and day-to-day operation, allowing a quick overview of security and business events.”
juni 26, 2018 - By a Security and Risk Management professional in the Services industry
”The user interface is really userfriendly, easy to understand.”
juni 26, 2018 - By a Security and Risk Management professional in the Services industry
”Deployment/Support Simplicity”
juni 25, 2018 - By a System Integrator in the Services industry
”I like it is easy to implement and use, but complex enough to have customization.”
juni 25, 2018 - By a CTO in the Services industry
”Easy license model, vendor support, vendor willingness to implement new log types”
juni 21, 2018 - By an Infrastructure and Operations professional in the Services industry
”It’s easy to implement and have a immediate ROI with integrated visualization .”
juni 20, 2018 - By a CTO in the Services industry
”Licensing and easy to use”
juni 18, 2018 - By a Security and Risk Management professional in the Services industry
”It’s very to use it ”out of the box”, even without vendor dashboards. And if you want to masterize command line syntax, you can too :)”
juni 14, 2018 - By an Enterprise Architecture and Technology Innovation professional in the Services industry
”The fact that it was easy to set up a lot of security automation/orchestration”
juni 13, 2018 - By an Analyst in the Services industry
”The insight gained from implementing LogPoint in our organisation has been invaluable. The support team were also incredible when we had a query with an unusual configuration.”
”The insight gained from implementing LogPoint in our organisation has been invaluable. The support team were also incredible when we had a query with an unusual configuration.”
juni 13, 2018 - By a Knowledge Specialist professional in the Services industry
”Ease of deployment and helpful support staff.”
juni 13, 2018 - By a System Integrator in the Services industry
”Post sales support was spot on.”
juni 13, 2018 - By an Enterprise Architecture and Technology Innovation professional in the Services industry
”Ease of use”
juni 8, 2018 - By an Infrastructure and Operations professional in the Services industry
”Fair Licensing.”
juni 7, 2018 - By an Infrastructure and Operations professional in the Services industry
”Ease of deployment and value for money.”
juni 7, 2018 - By a Security and Risk Management professional in the Services industry
”The pricing concept of a fixed price per node is critical and very attractive. Support team super responsive”
juni 7, 2018 - By a CMO in the Services industry
”Responsiveness from the vendor – our ability to communize the product”
juni 6, 2018 - By a Security and Risk Management professional in the Services industry
”Ease of use, flexibility.”
juni 6, 2018 - By a Security and Risk Management professional in the Services industry
”The requirements of our customers regarding monitoring of various systems,
be it switches, firewalls, servers, user behavior, etc., are completely fulfilled.”
”The requirements of our customers regarding monitoring of various systems,
be it switches, firewalls, servers, user behavior, etc., are completely fulfilled.”
juni 6, 2018 - By a Sales and Marketing professional in the Services industry
”Technical support, product’s integration.”
juni 3, 2018 - By an Infrastructure and Operations professional in the Services industry
”Looks nice (nice UI), powerfull search/process/present language, service & support really good,
pricing model (no. of hosts, not amount of logs), subject to european law (not a US product).”
”Looks nice (nice UI), powerfull search/process/present language, service & support really good,
pricing model (no. of hosts, not amount of logs), subject to european law (not a US product).”
maj 31, 2018 - By by an Infrastructure and Operations professional in the Services industry
”The Licensing Model is a Fixed fee on nodes – no restrictions Transparent and predictable”
maj 28, 2018 - By a Sales and Marketing professional in the Services industry
”Licensing model and deployment flexibilty.”
maj 28, 2018 - By an Enterprise Architecture and Technology Innovation professional in the Services industry
”Modern system design Approach. not hidden in black boxed software but transparent to Integrators and customers. The license model is a true ”pay for the security you gain” model, you pay for systems (”nodes”) protected, no matter how much logvolume you may generate or how many Logpoint servers you need deployed to fetch and process your data. This makes it easy to enable more logging to have a better inside view – because the licence-cost side is not affected.”
”Modern system design Approach. not hidden in black boxed software but transparent to Integrators and customers. The license model is a true ”pay for the security you gain” model, you pay for systems (”nodes”) protected, no matter how much logvolume you may generate or how many Logpoint servers you need deployed to fetch and process your data. This makes it easy to enable more logging to have a better inside view – because the licence-cost side is not affected.”
maj 6, 2018 - By a Security and Risk Management professional in the Services industry
”The good and friendly support , great and growing features, full customizable witch is an advantage and a problem occationally”
maj 2, 2018 - By an Infrastructure and Operations professional in the Services industry
”Normalization packages and compiled normalizers are good concept in helping to normalize the logs.”
mars 12, 2018 - By a Security and Risk Management professional in the Services industry
”Easy implementation, straightforward configuration”
mars 8, 2018 - By a System Integrator in the Services industry
”Ad-hoc querying and ability to drill-down within defined time period”
mars 2, 2018 - By a Security and Risk Management professional in the Services industry
”The easy of use”
mars 1, 2018 - By a Security and Risk Management professional in the Services industry
”Flexible licensing and robust performance.”
februari 5, 2018 - By a CxO in the Services industry
”Out-of-the-box functionality for dashboards and reports”
maj 7, 2017 - By a Consultant in the Services industry
”Licensing model + free customization + many dashboards”
maj 3, 2017 - By a Security and Risk Management professional in the Services industry
”I like the license model as well as the flexibility of the tool. Licensing is done per endpoint instead of EPS, which makes license much easier to calculate. Also, you do not have to fear of spikes in data. Also, LogPoint is still very flexible with their integrations, and very helpful when requesting support.”
”I like the license model as well as the flexibility of the tool. Licensing is done per endpoint instead of EPS, which makes license much easier to calculate. Also, you do not have to fear of spikes in data. Also, LogPoint is still very flexible with their integrations, and very helpful when requesting support.”
maj 2, 2017 - By an Enterprise Architecture and Technology Innovation professional in the Services industry
”Fast configuration and adoption by the operational teams. Strong contribution to our alerting and incident management processes and efficiency.”
april 25, 2017 - By a Security and Risk Management professional in the Services industry
”Scalability and support”
april 18, 2017 - By a Security and Risk Management professional in the Services industry
”We missed some features and informed LogPoint. This was included in the roadmap and have been released with succes.”
april 17, 2017 - By a Security and Risk Management professional in the Services industry
About Gartner Peer Insights
Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 215,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
Disclaimer
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.