How LogPoint is helping the University of Bedfordshire strengthen security and eliminate false positives

With LogPoint, the University of Bedfordshire’s IT team has simplified management of network alerts and improved their ability to identify incidents requiring action. By converting data into actionable intelligence and improving their cybersecurity posture, LogPoint has reduced time-consuming analyses of security logs while eliminating the majority of false positives.

Background

For the University of Bedfordshire, protecting IT infrastructure is a round-the-clock responsibility. With campuses in Luton, Bedford, Milton Keynes and Aylesbury, the university welcomes more than 14,000 students each year from over 120 countries. It serves international learning communities via education partners in China, the Middle East, Europe and South East Asia.

In a sector where IT budgets can be limited but intellectual freedom and information accessibility are key, identifying potential breaches and knowing which of them require action is essential. Many universities are challenged to find the resources to be able to accomplish this in an effective way.

As the cyber threat environment becomes more heated and complex, it can be easy for security teams to feel overwhelmed by network monitoring. That’s particularly true in the open environment of a university, where large numbers of visitors jump on and off public WiFi on a daily basis; while students and staff increasingly bring their own devices on campus to access network resources.

The operational cost savings we’ve seen have been impressive, and the support we’ve received from LogPoint before, during, and after implementation has really been fantastic.

We’re now upgrading to the latest version of LogPoint and looking to leverage its analytics to assess other areas such as asset utilization and more detailed profiling of the devices, applications and operating systems users bring to the network.

Chris Newby, Systems Infrastructure Manager, University of Bedfordshire

The challenge

For the university to continue to attract the best and brightest, it has to meet the highest levels of cyber security across its infrastructure. Policies need to be up-to-date and not impinge on learning and innovation. They also need to be future-proofed as user demands scale and evolve. Ensuring regulatory compliance and having the ability to respond quickly and accurately to legal requirements such as the government’s Prevent programme, are necessary to ensure that the University can meet all of its legal, regulatory and strategic obligations.

With the trend toward BYOD and expansive public WiFi access, the university’s relatively open environment provides an exposed surface for cyber-attack. Ethical hacking courses are also offered, and IT managers needs to understand if internal breaches are benign and course-related, or malicious and potentially damaging. Total security is impossible and as such breaches have to be expected. The issue for Bedfordshire and other universities is knowing how early a breach can be detected, and how quickly end points can be locked down before real damage occurs.

With growing complexity and increasing security demands, the University of Bedfordshire IT team felt that its open source solution for detecting and responding to security threats had reached the limit of its capabilities.

The solution

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